Starting a business and running it solo is scary. If you happen to opt for Amazon for your retailing site and are worried about selling products independently, then you don’t know about Amazon help.
There are a lot of risks involved when starting a business. You are unsure whether your product will catch the attention of buyers. If your sales will be sufficient to earn you a substantial amount of profit. Will the buyers trust you, when there are already bigger retailers in the market? there is no doubt that customer services are the optimum priority of Amazon and it serves them to maintain their trust. But Amazon helps its buyers too. It makes their selling experience as easy and seller friendly as possible.
If you happen to be in a pickle, just head to Amazon seller central and ask for Amazon help.
How can Amazon help me?
You pay Amazon a monthly fee, they will not be heartless to not help you when you need it most. Seeking Amazon’s help can save you from doing mistakes. It can save you from violating their rules. It is better to ask for help from an experienced source than take aimless risks.
Amazon help is extended in many ways.
1. Account setting
Amazon help gives you all the info on how to maintain your account. From queries about shipping to tax calculations. When starting fresh you will need Amazon help to know about the basics and verification steps. Also, it also makes you aware of the selling service terms.
This program is perfect for anyone who wants their Amazon retail as a side business or cannot run to and for product specifications. Amazon helps by doing all the hard work through FBA. Here you just need to list products, market them and send the inventory to Amazon from time to time as orders roll in. They will take care of the orders, storage, and shipment. FBA is a great way which lets Amazon lighten your burden.
3. Advertise to Right Audience
If you have a hard time laying a solid foundation of your item, Amazon helps you to advertise and increase sales. You must be aware until now about suspension faced if you don’t meet profit expectations or violate any rules. If you are a new seller, it won’t hurt to reach for Amazon’s help. They will not only help you build a reputation, but also gain buyer’s trust. Amazon help for advertisement includes ad placements, campaign status, budgets, and campaign metrics. The better marketing there is, the more sales would be there.
4. Management of Orders
Amazon helps you to manage orders, inventory, refunds, cancellations, and claims. Orders pouring in can be overwhelming and you can get into serious trouble if you don’t manage them properly. Amazon help guides you how to work about the order and lets you know the dispatching details. Amazon help also comes to your rescue when the buyer isn’t satisfied with the item and demands a refund.
Amazon help is not limited to the issues catered above, their help is an email away.